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FAQ

• What exactly is PETHELP?

  The PETHELP package is a reusable voucher that can be redeemed for the services indicated in its description at PETHELP-collaborating facilities. The voucher is not tangible. You do not need to bring it with you; only provide the animal's microchip number or the email address with which you registered for an account at PETHELP. You have the option of paying for the package (voucher) all at once (and receiving a 5% discount) or spreading the payment over 12 months and paying a fixed, equal sum each month.
  

• Where can I use the PETHELP package?

  You can find the most current list of veterinary facilities here -> Find a vet
  
  There are already around 430 of them, and the number is constantly increasing.
  
  

• Why should you go with PETHELP?

  The PETHELP package assists you in preventive measures, such as regular veterinarian appointments, allowing you to ensure your pet's long and healthy life and prevent potential diseases. The cost of preventative measures and care becomes more predictable for you by selecting a package appropriate to your pet's breed, age, and health condition, and the option of splitting the payment into 12 installments provides you with greater financial comfort than paying unexpected and abrupt charges. PETHELP is also a consumer discount portal where you can save money on almost anything your pet needs. Our customer service staff members will assist you in selecting a veterinarian facility as well as answering any questions you may have regarding the packages.

• How can I purchase a package if I have more than one pet?

  Simply add another package (a voucher) to your shopping basket, or if you have more than two animals, contact us at kontakt@pethelp.pl and ask for an offer for your four-legged family. We will definitely recommend the best possible offer for you.